REPORT CHILD ABUSE AND NEGLECT

You can help stop child abuse!

To report child abuse or neglect, please call:

  • Toll Free at 1 (877) 505-3299 or (831) 454-2273
    • Available 24-hours a day, 7-days a week.
  • If this is an emergency dial 911 for immediate assistance.

REPORT ELDER AND DEPENDENT ADULT ABUSE

If you suspect abuse please call:

  • Call Toll free 1 (866) 580-HELP (4357) or (831) 454-4101  
    • For Hearing or Speech Impaired: Call California Relay Services 711
    • Available 24-hours a day, 7-days a week
  • In a long-term care facility, call (831) 429-1913 or (831) 688-8833.
  • If this is an emergency call 911 for immediate assistance.

REPORT MEDI-CAL FRAUD

If you suspect Medi-Cal Fraud - report it by calling the Medi-Cal Fraud Hotline at:

For more hints and resources go to the DHCS Stop Medi-Cal Fraud web page.

ADULT AND LONG TERM CARE DIVISION

Adult Protective Services (APS)

1400 Emeline Avenue, Building K, Santa Cruz, CA 95060
Toll Free Hotline: 1 (866) 580-HELP (4357)
Phone: (831) 454-4101
For Hearing or Speech Impaired: Call California Relay Services 711
 

In-home Supportive Services (IHSS)

SANTA CRUZ

1400 Emeline Avenue, Building K, 3rd Floor, Santa Cruz, CA 95060
Phone: (831) 454-4101
Referrals: (831) 454-4101, option 2
Fax: (831) 454-4290
For Hearing or Speech Impaired: Call California Relay Services 711

Metro Bus Route

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Toll Free (888) 421-8080
Phone: (831) 763-8800
Referrals: (831) 763-8800, option 2
Fax: (831) 763-8906
For Hearing or Speech Impaired: Call California Relay Services 711

Metro Bus Route 

Website: http://www.santacruzinhomecare.org
 

IHSS Public Authority and Advisory Commission

18 W. Beach Street, Watsonville, CA 95076
Mail to: P.O. Box 1300, Santa Cruz, CA 95061
Toll Free: (888) 421-8080
Phone: (831) 454-4036
Fax: (831) 763-8906
If injured while working for IHSS, you must call (831) 454-4036
For Hearing or Speech Impaired: Call California Relay Services 711
 

IHSS Fiscal

Mail to: P.O. Box 1320, Santa Cruz, CA 95061
Automated Call System: (831) 454-7315
Phone: (831) 454-7315
For Hearing or Speech Impaired: Call California Relay Services 711
Other Counties IHSS Offices
 

Veteran's Services Office

SANTA CRUZ

842 Front Street, Santa Cruz, CA 95060
Phone: (831) 454-7276
Fax: (831) 458-7116
Hours: 8 a.m. to noon and 1 to 5 p.m., Monday through Thursday.
Walk-in Hours: 1 to 5 p.m., Monday, Tuesday, and Thursday; all day on Wednesdays.
Closed on Friday
For Hearing or Speech Impaired: Call California Relay Services 711
 

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Hours by Appointment only: 8 a.m. to noon and 1 to 5 p.m., Monday through Thursday.
Phone: (831) 454-7276
Fax: (831) 458-7116
For Hearing or Speech Impaired: Call California Relay Services 711

Email: dean.kaufman@santacruzcounty.us
Facebook: VSO Santa Cruz
Website: http://www.santacruzvets.com
 

EMPLOYMENT AND BENEFIT SERVICES DIVISION

Customer Service Centers

Our programs include CalFresh, CalWORKs, General Assistance, Medi-Cal Health Benefits, Cash Assistance Program for Immigrants, and Welfare-to-Work Employment Services.

Visit one of our Customer Service Centers in:

SANTA CRUZ

1020 Emeline Avenue, Building B, Santa Cruz, CA 95060
Phone: (831) 454-4165
For Hearing or Speech Impaired: Call California Relay Services 711
Hours: 8 a.m. to 5 p.m., Monday through Friday
Metro Bus Route
 

WATSONVILLE

18 W. Beach Street, Watsonville, CA 95076
Call: (831) 763-8500
Fax: (831) 786-7100
For Hearing or Speech Impaired: Call California Relay Services 711
Hours: 8 a.m. to 5 p.m., Monday through Friday
Metro Bus Route

Benefits Call Center

Use this number if you currently receive benefits and have a question OR to apply for benefits over the phone:
Call Toll Free: 1 (888) 421-8080
Hours: 7:30 a.m. to 5:30 p.m., Monday through Friday

FAMILY AND CHILDREN'S SERVICES DIVISION

Child Protective Services

1400 Emeline Avenue, Building K, 1st Floor, Santa Cruz, CA 95060
Phone: (831) 454-4222
For Hearing or Speech Impaired: Call California Relay Services 711
Metro Bus Route
 

Foster Care and Adoptions

1400 Emeline Ave., Building K, 1st Floor, Santa Cruz, CA 95060
Phone: (831) 454-4222
For Hearing or Speech Impaired: Call California Relay Services 711
Facebook: Santa Cruz Foster Care
Website: fostercare4kids.com
 

Foster and Kinship Care, Foster Care Licensing

1400 Emeline Avenue, Building K, 1st Floor, Santa Cruz, CA 95060
Phone: (831) 454-4687
For Hearing or Speech Impaired: Call California Relay Services 711
 

Foster Parent Recruitment

Contact Norma Calderon, Foster Parent Recruiter by calling (831) 345-2700 or E-mail fostercare@fostercare4kids.com.

Independent Living and Transitional Housing Plus Programs

Phone: (831) 459-0444
For Hearing or Speech Impaired: Call California Relay Services 711

WORKFORCE DEVELOPMENT

Workforce Development Board

18 W. Beach Street, Watsonville, CA 95076
Phone: (831) 763-8900
For Hearing or Speech Impaired: Call California Relay Services 711
 

Career Centers 

CAPITOLA

2045 40th Ave., Suite B, Capitola, CA 95010
Phone: (831) 464-6286
For Hearing or Speech Impaired: Call California Relay Services 711
Metro Bus Route
 

WATSONVILLE

18 W. Beach St., Watsonville, CA 95076
Phone: (831) 763-8700
For Hearing or Speech Impaired: Call California Relay Services 711
Metro Bus Route
 

Watsonville Youth Center

229 Green Valley Road, Freedom, CA 95019
Hours: 8 a.m. to 5 p.m., Monday through Friday.
Phone: (831) 466-5672
For Hearing or Speech Impaired: Call California Relay Services 711

 

COMMUNITY RESOURCES

United Way

Dial 2-1-1 to find out how to access food, housing, and other services.

Second Harvest Food Bank

Call the Community Food Hotline at (831) 662-0991.

School Lunch Programs

Find school lunch programs.

Metro Bus Routes

Find bus schedules and routes.